Accessibility

Web accessibility

We want everyone who visits the Civil Service Pensioners’ Alliance website to feel welcome and find the experience rewarding.

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

What are we doing?

To help us make the Civil Service Pensioners’ Alliance website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as a baseline target for the CSPA website.

We’re working hard on the CSPA website to achieve our goal of Level AA accessibility as a minimum requirement and monitoring the site regularly to attain this.

Tips and advice

If you need extra tips and advice, we recommend:

BBC – My Web, My Way – featuring videos and information on how to use the accessibility features of your computer, the web, and assistive technology.

AbilityNet – My Computer My Way – a guide to the many adjustments that make your computer, laptop, tablet, and smartphone easier to use.

Let us know what you think

If you enjoyed using the CSPA website, or if you had trouble with any part of it, please get in touch:

enquiries@cspa.co.uk

Tel: 020 8688 8418

Christmas opening times

Tuesday 16th December – 9am-5pm
Wednesday 17th December – phone lines will be closed for the day
Thursday 18th December – 9am-5pm
Friday 19th December – 9am-5pm

Monday 22nd December – 9am-5pm
Tuesday 23rd December – 9am-5pm

Christmas office closure

Wednesday 24th December – Monday 5th January 2026

For any queries during this time please email enquiries@cspa.co.uk