Civil Service Pensions Taskforce update #17
From Richard Vianello, Director, Civil Service Pensions17 September 2026 Last week, the Cabinet Office Parliamentary Secretary (Sally Jameson) issued a Written Ministerial Statement about the Civil Service Pension Scheme, this […]
Ministerial Statement: Civil Service Pension Scheme
I am providing the House with an update on the administration of the civil service pension scheme. Following Capita’s failure to meet its commitment to fully restore the scheme to […]
Civil Service Pensions Taskforce update #16
From Richard Vianello, Director, Civil Service Pensions 3 September 2026 As I mentioned in my last update, we continue to support Capita with some of the more complex quotes. Capita has now shared details of 50 of the oldest bereavement cases that are over 150 days old for the DWP surge team […]
Civil Service Pensions Taskforce update #15
From Richard Vianello, Director, Civil Service Pensions 20 August 2026 We are already supporting Capita with some of the more complex quotes, but have asked Capita to share details of […]
Civil Service Pensions Taskforce update #13
The latest Taskforce update from Richard Vianello, Director of Civil Service Pensions, provides an overview of ongoing efforts to address the significant service issues affecting Civil Service Pension Scheme members. […]
Civil Service Pensions Taskforce update #12
The Civil Service Pensions recovery programme has entered a new phase, with newly appointed Pensions Director Richard Vianello outlining tougher action against Capita and renewed efforts to improve service levels […]
Civil Service Pensions Taskforce Update #11: Some Progress but Significant Concerns Remain
The latest update from Angela MacDonald, Second Permanent Secretary at HMRC, outlines progress in the Civil Service Pensions recovery programme, with thousands of outstanding retirement quotation and payment cases now […]
Civil Service Pension Scheme: will the end of June recovery target be met by Capita?
By David Luxton – Pensions Manager, CSPA The transfer of Civil Service pension administration to Capita from 1 December 2025 has been a deeply frustrating experience for many Civil Service […]
Pension Help & Support Webinar
Our recent webinar looked at the ongoing issues affecting members of the Civil Service Pension Scheme and the support available to those impacted. During the session, we discussed the challenges […]
Petition prompts government response on Capita pension failures investigation
The Government have responded to a petition calling for an investigation into the failures in the administration of Civil Service Pensions, stating they are clear that Capita must restore pension […]